 NOTES FROM THE GM
Hello again… Since the last Newsletter we have seen a shift in the global economy. I’ve got to say that I believe that here in the UK we have talked our way into a recession. This was aided by the extensive coverage we see in today’s media driven world. The power of today’s media moguls is something to behold!
From a Blagdon perspective, orders have remained steady. Having a global network on partners certainly helps in tough times. We are positioned from a strategic and tactical deployment standpoint to deal with negative changes in the economy like we are seeing. This is a testament to the lean principles employed by the team here at Blagdon, IDEX AODD and of course our up and downstream partners. Aiding us along the way is the strength of the £GBP against other currencies. It’s much more cost effective to buy Blagdon for a lot of people right now. As Distributors, are you taking advantage of this?
We move into 2009 having built robust plans with our major partners despite the tough times we are living in right now. To help this we need to accelerate the use of our value selling techniques and your IDEX Regional Manager/Blagdon office should be able to help you with this. This is the best way to attain new business, take market share and maximise your return. People are looking for the best deal that they can get right now, use this to your advantage; help yourself and the End User.
We appreciate all the hard work done on our behalf by our partners in 2008 and long may it continue in 2009. Your association with Blagdon is valued by everyone here in the UK and within IDEX.
Jeff Sill
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General Manager - jsill@idexcorp.com
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 PUMP CLINIC
ELASTOMER WEAR EFFECTS
The Valve Balls pictured on the right are from a pump which had stopped running during a test. The ball in the centre with the blue dot is a new part to show the degree of wear. All elastomers will wear to certain extents during the life of the pump, producing various symptoms and effects. The pump in question had stopped with full air pressure connected to the Valve. No air was being expelled from the exhaust or from elsewhere on the equipment. The pump was in effect, “Hydraulically Locked”.
What had happened ? :- the Valve Balls shown had worn and become jammed in the Valve Seats, on both the Suction and Discharge ports, on the same side of the pump. Pressure air is entering the Valve Block and the diaphragm shaft is centralised, there is no route to exhaust on the pilot side of the air valve, so the pump sits there, doing absolutely nothing.
The “mains air” supply must be disconnected and pressure bled away from the Valve Block, Discharge and Suction manifolds before attempting any maintenance on the pump.
The fluid path through this side of the pump is hydraulically locked. Any attempt to remove or loosen any pipe work or manifolds will result in fluid being expelled at high pressure from the pump. This is a potentially dangerous situation if the pump has been handling a hazardous liquid. Blagdon Pump take every possible opportunity to warn and advise of any situations which could result in hazardous working conditions.
Please read all manuals, safety warnings and instructions before operating any Blagdon equipment.
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 FREQUENTLY ASKED QUESTIONS
LEAD TIME RULES & CUT OFF TIMES
What is your lead time on pumps and spares?
Our aim is to despatch standard pumps within 4 days of receipt of order or to include with the next consolidated shipment where applicable. If a pump is required urgently we will do our utmost to assist and can even arrange despatch on the same day if it is within our manufacturing capabilities.
We currently boast a 99.2% on time delivery for spare parts, so you can be sure that we will have the necessary stock to meet your requirements. Blagdon can usually despatch within 24 hours of receipt of order therefore keeping downtime and costs to a minimum.
Please remember when placing orders for same day despatch that we have a cut-off time, Monday – Thursday of 3pm to facilitate our stores despatching at 3.30pm and Friday cut-off time of 10am (we close at noon) for despatching a 10.30am.
Jan Anderson - +44 (0) 191 418 8702 – janderson@idexcorp.com
Darren Forster - +44 (0) 191 418 8703 – dforster@idexcorp.com
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 DISTRIBUTOR AWARDS
 DISTRIBUTOR OF QUARTER 4, 2008
SAMTECH ENGINEERING SERVICES, INDIA
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THE SAMTECH
ENGINEERING TEAM |
Congratulations Samtech on receiving the Distributor award for Quarter 4, 2008. Samtech work tirelessly on behalf of Blagdon and this is shown in the number of times they have received the award….Distributor of Quarter 2 - 2008, Quarter 4 – 2007, also Distributor of Quarter 3, 2005.
Samtech was started in 2002 by Mr P Ravishankar and Mr T K Asan as a sub-trading company selling Blagdon pumps in the Southern Indian Territory. Their markets lie in the pharmaceutical, paint, ceramic and automobile industries.
For more information on Samtech Engineering Services visit their website at www.samtechengg.com
DISTRIBUTOR OF THE YEAR
PT ANEKA MANDIRI CITRASEJAHTERA
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THE PT ANEKA SALES, TECHNICAL SUPPORT AND ADMINISTRATION TEAM |
P T Aneka are no strangers to Blagdon awards having won Distributor of Quarter 3 – 2008, Distributor of Quarter 3 – 2007 followed by Distributor of the Year 2007 and now topping all that off with Distributor of the Year 2008. It really is a massive achievement by the team at PT Aneka and we are very proud to have them as one of our Distributors.
PT Aneka are based in Jakarta, Indonesia and as well as selling AODD pumps they also focus very strongly on problem solving which has enabled them to become the only company in Jakarta that can provide a one-stop pump shop for high quality products and the solution provider for any technical matters.
P T Aneka can be contacted via email at: sales@anekamandiri.com
TOP 10 DISTRIBUTORS OF 2008
Congratulations and many thanks to our Top 10 Distributors for 2008. Further details on all the Distributors listed below can be found on the Blagdon Distributors page.
- ABS Engineering & Trading, Malaysia
- Anchor Pumps, UK
- CST Bombeo Y Vibracion SL, Spain
- Demorindustria, Italy
- Enerfluid,
France
- IST, Germany
- P T Aneka Mandiri Citrasejahtera, Indonesia
- Samtech Engineering Services, India
- Sonnek Engineering, Austria
- Tri-Ark Limited, UK
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 WEBSITE
At Blagdon we maintain our strict policy of a 2 clicks website. We know how important it is that users don’t spend any longer than possible locating the information they need, time is very precious to us all, therefore you should always be able to locate the information you need in no more than 2 clicks.
We aim to provide a service via our website that enables users to answer their questions outside of our Customer Service working hours. That’s why we are continuously adding documentation, literature, technical support and numerous other services.
Please visit our website at www.blagdonpump.com where you will find:
- Products
- Application Reports
- Materials
- About our Pumps
- About Blagdon Pump
- Blagdon News
- Distributors
- Literature
- Certificates
- Export Compliance Information
- Contacts
- Technical Details
- Installation Advice
- Troubleshooting Guide
- Enquiry Forms
And don’t forget you can use our Pump Selector, located on the home page, to specify your pump requirements.
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 YOUR COMMENTS
Your comments are very important to us.
We want to use the Newsletter as an
information source to you our Customers.
So if we can cover any issue which would be
helpful please let us know.
Please email jshutt@idexcorp.com or speak
to Jan or Darren on 0044 (0) 191 417 7475.
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INTRODUCTION
ENGINEERING
WHATS HAPPENING IN ASIA
MARKETING
HUMAN RESOURCES
CONTACTS